Jira Service Desk integrations
Jira Service Desk is a collaborative service management platform designed for IT and business teams. It offers features for incident management, problem management, change management, and self-service portals. Jira Service Desk enables teams to streamline service delivery, prioritize and resolve requests, and improve customer satisfaction through efficient and transparent service management processes.
Automate your Jira Service Desk workflow with premade actions
Quickly integrate Jira Service Desk with thousands of apps for automated workflows using our no-code toolkit or AI copilot for custom actions.Create Comment on Request
Create a comment on a customer request. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/api-rest-servicedeskapi-request-issueidorkey-comment-post)
Request Status Updated
Emit new event when a customer request is updated. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-rest-servicedeskapi-request-get)
New Request Created
Emit new event when a customer request is created. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-rest-servicedeskapi-request-get)
Create Request
Creates a new customer request. [See the documentation](https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/servicedeskapi/request-createCustomerRequest)